Glass replacement is not window replacement
This distinction is the whole page, and it is the thing that decides whether you are paying for a pane of glass or for a whole new window.
A window is a frame with glass in it. When a pane cracks or a sealed unit fogs, the part that has failed is the glass, and in most cases the frame around it is completely serviceable. Replacing just the glass leaves your frame, your trim, your siding and your paintwork untouched. It is quick and it is cheap.
Full window replacement is a different trade and a different price. It means taking the frame out of the wall, which means disturbing the trim and often the siding, and it is what you need when the frame itself has rotted, corroded, bowed or lost its integrity.
We do the glass. When the frame is the real problem we will tell you plainly, because putting a new pane into a frame that has failed is money you will spend twice.
Frame sound: glass jobFrame, trim and siding all stay where they are.
Frame gone: window jobA different trade and a different price. We will say so rather than sell you glass.
We check firstWhich of the two you are looking at is decided at the estimate, not after you have paid.